1. Introduction
Welcome to Sbirrsullo. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website and use our services. By using our website or services, you consent to the collection and use of your data in accordance with this Privacy Policy.

We encourage you to read this Privacy Policy carefully. If you have any questions or concerns, feel free to contact us at the contact information provided at the end of this policy.

2. Information We Collect
We collect the following types of personal information when you use our services or visit our website:

2.1 Personal Identification Information
Full Name: To facilitate bookings and personalize your experience.

Email Address: To send confirmations, updates, and promotional materials.
Phone Number: For customer support and communication regarding your bookings.
Billing and Payment Information: To process payments and confirm your reservations.
Travel Preferences: To tailor services and provide relevant travel options based on your preferences.

2.2 Non-Personal Identification Information
Device Information: We may collect information about the device you use to access our website, including device type, operating system, browser type, and other technical details.

Log Data: Our servers automatically record data such as your IP address, page views, and time spent on the website, helping us improve the user experience.

2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing activities. This data helps us improve your user experience, analyze website traffic, and personalize content and advertising. For more details, see our Cookie Policy.

3. How We Use Your Information
We use the information we collect for the following purposes:

To process bookings and provide services: We use your personal information to confirm bookings, provide itineraries, and deliver travel-related services.
To communicate with you: We may send you emails, phone calls, or messages to confirm bookings, provide updates, or send important information about your travel plans.
To send promotional offers and updates: With your consent, we may send you marketing communications, special offers, and newsletters. You can unsubscribe from these communications at any time.
To improve our services and website: We analyze usage data to enhance website performance, design, and content to improve your experience.

For legal compliance: We may use or disclose your information when required by law, or to enforce our terms of service.

4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data in the following situations:

With third-party service providers: We may share your information with trusted partners and service providers who assist us in operating our website and providing our services (e.g., payment processors, tour operators, travel agencies).
When required by law: We may disclose your information if required to do so by law or in response to valid legal requests by authorities (e.g., to comply with a subpoena or similar legal process).
To protect our rights: We may disclose your information to protect our rights, privacy, safety, or property, or the rights, safety, and property of others.

5. Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols (SSL/TLS) to protect sensitive data during transmission, and we employ secure storage methods for data at rest.

However, please note that no method of data transmission over the internet or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices
Under Canadian privacy laws, you have several rights regarding your personal data:

6.1 Access to Personal Information
You have the right to access the personal information we hold about you. If you would like to request a copy of your data, please contact us at the contact details provided below.

6.2 Correction and Deletion
You may request that we update or correct inaccurate or incomplete information about you. You also have the right to request the deletion of your personal information, subject to certain exceptions (such as where we are required to retain the information for legal or operational reasons).

6.3 Opt-out of Marketing Communications
You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.

6.4 Withdrawal of Consent
If you have provided consent for certain uses of your personal information (such as marketing emails), you can withdraw that consent at any time. This will not affect the lawfulness of any processing carried out before the withdrawal.

7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Information
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:

Sbirrsullo
155 Ottawa Regional Rd 87, Ottawa, ON K2P 1T3, Canada
Phone: +16137977211
Email: [email protected]